Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ is being used online. The terms ‘Personally Identifiable Information’ and ‘Personal Data’ are used in this privacy policy interchangeably and refer to information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in a context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your personally identifiable information in accordance with our website.

What personal information do we collect from the people that visit our blog or website?

When registering on our site, as appropriate, you may be asked to enter your name, email address, or other details to help you with your experience. When ordering a product, if applicable, you may be asked to enter your name, email address, contact address, shipping address as we may send you some presents from time to time, and payment information. We use third parties like PayPal or Stripe to process your payments, therefore, when you pay for your order, you provide your credit card number directly to these third parties and their privacy policies apply on your transaction. We may also use your first name, approximate location, name of the course you recently purchased and approximate date of purchase on our website to promote our products and services.

Automatically-Collected Information

Certain data about the devices you use to connect to our website is automatically logged in our systems, including:

  • Location information. This is the geographic area where you use your computer and mobile devices (as indicated by an Internet Protocol [IP] address or similar identifier) when interacting with our website.
  • Log data. As with most websites and technology services delivered over the internet, our servers automatically collect data when you access our website, and record it in log files. This log data may include the IP address, browser type and settings, the date and time of use, information about browser configuration, language preferences, and cookie data.
  • Usage information. This is the information about our website, and/or products you use and how you use them. We may also obtain data from our third-party partners and service providers to analyze how users use our website, and/or products. For example, we will know how many users access a specific page on our website and which links they clicked on. We use this aggregated information to better understand and optimize our websites.
  • Device information. This is data from your computer or mobile device, such as the type of hardware and software you are using (for example, your operating system and browser type).
  • Cookies are small text files stored on your device and used by web browsers to deliver personalized content and remember logins and account settings. We use cookies and similar technologies, including tracking pixels and web beacons, to collect usage and analytic data that helps us provide our website, and/or services to you, as well as to help deliver ads for our relevant products and services to you when you visit certain pages on the website. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
    If you disable cookies, some features that make your site experience more efficient will be disabled and some of our services will not function properly.
    However, you can still place orders.

When do we collect information?

We collect information from you when you visit, register on our site, subscribe to a newsletter or a membership, fill out a form, purchase a product, or enter information on our site.

Who collects your information?

BetterTraderAcademy.com is owned and operated by BETTER TRADER LIMITED (formerly known as LGM WORLDWIDE INVESTMENT & TRAINING LIMITED), registered in Hong Kong. BETTER TRADER LIMITED is in close partnership with Better Trader PTE. LTD., a company registered in Singapore. All information owned and gained by BETTER TRADER LIMITED can be used by Better Trader PTE. LTD. To ensure a high-standard service, BETTER TRADER LIMITED can delegate some of its operations to Better Trader PTE. LTD. without affecting its rights and responsibilities.

How do we use your information?

We use the information we collect from you when you visit, register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To improve our website in order to serve you better.
  • To allow us to better assist you in responding to your customer service requests.
  • To administer a contest, promotion, survey, or other site feature.
  • To send periodic emails regarding your order or other products and services (for European Economic Area users: if you opt-in).

How do we protect visitor information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
We use an SSL certificate when personal or private information is required.

How long do we store your information?

We always try to keep your information only for a time that is necessary to provide an excellent service or to fulfil legal requirements. You have the right to ask us to delete your personal information from our database. However, we may keep some of your personal data as long as reasonably necessary for our legitimate business interests, including fraud detection and prevention and to comply with our legal obligations including tax, legal reporting, and auditing obligations.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with a notice in advance. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe the release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other carefully selected parties for marketing, advertising, or other uses.

We may share some information like your name and date of purchase with our business partners who participated in the product creation.

Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google and other tracking tools

We use Google Analytics for tracking purposes. Its features allow us to track the users’ approximate location traffic on our website, as well as what software and devices the users are using.

We also may use software to analyze users’ behavior on our website. This software does not collect data about your IP addresses.

How do third-party apps and plugins work?

Some third-party applications and services that work with us may ask for permission to access your information. Those applications will provide you with a notice and request your consent in order to obtain such access or information. Please consider your selection of such applications and services, and your permissions, carefully.

Some third parties’ embedded content or plugins on our website, such as Facebook “Like” buttons, may allow their operators to learn that you have visited the website, and they may combine this knowledge with other data they have collected about your visits to other websites or online services that can identify you.

Data collected by third parties through these apps and plugins is subject to each parties’ own policies. We encourage you to read those policies and understand how other companies use your data.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA we agree to the following:

  • Users can visit our site anonymously

Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website.
Our privacy policy link includes the word ‘Privacy’, and can be easily be found on the page specified above. Users will be notified of any privacy policy changes on our Privacy Policy Page.

Users are able to change their personal information:
By emailing us

How does our site handle do not track signals?

We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under 13.

For the European Economic Area users:

Individuals located in the European Economic Area (EEA) have certain rights in respect to their personal information, including the right to access, correct, or delete personal data we process through your use of the website, services, and/or products. For more information regarding your personal data, contact us through support@bettertraderacademy.com.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices, we will take the following responsive action, should a data breach occur:

  • We will notify the users via email within 1 business day
  • We will notify the users via an in-site notification within 1 business day

We also agree to the individual redress principle, which states that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle establishes not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

CANSPAM Act

The CANSPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

To be in accordance with CANSPAM, we agree to the following:
If at any time you would like to unsubscribe from receiving future emails, you can email us at support@bettertraderacademy.com and we will promptly remove you from ALL correspondence. You can also unsubscribe from our email list by clicking on the ‘unsubscribe’ link which is located at the bottom of all our emails.

Changes to the Privacy Policy

We may modify or update this privacy policy from time to time to reflect the changes in our business and practices, so you should review this page periodically. When we change the policy in a material manner, we will update the ‘last modified’ date at the bottom of this page. Continuing to use our service after we publish changes to this privacy policy means that you are consenting to the changes.

If there are any questions regarding this privacy policy, you may contact us at support@bettertraderacademy.com.

This privacy policy was last updated on 15 October 2018 in regards of the new company name.

DISCLAIMER: Trading involves significant risk of loss and is not suitable for everyone. People can and do lose money. Hypothetical results have many inherent limitations. Past performance is not necessarily indicative of future results.

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